Is it possible to make the SLA Plan here to be a required field?
Thank you.
mastele08
If you modify the code you can but you'd have to re-apply after each system upgrade.
Without modifying you can set a system default (like your picture) so if someone doesn't select an SLA the default is automatically applied.
Cheers.
Can you help me in regard to setting it up? Thank you
When modifying the codebase you are always on your own as you are deviating from core. The code is open source and publicly available on Github. Github has a great search tool and even a code tree/glossary that aids in navigating the code. You will proceed at your own risk. Good luck!
