1.18.3: Create Ticket from Thread, no parent child ticket relationship?

MS1Corp

I'm creating a new Ticket from a Thread on an existing Ticket.
Is there a relationship between the two tickets that I can leverage in the database?

ticket_pid seems NULL

I'm not explicitly Linking the tickets, and don't want to.
I'm expecting the new ticket to have some knowledge of its origin.

I was hoping that I could traverse from the new ticket back to the original somehow.
Thoughts? Thanks!

KevinTheJedi

MS1Corp

Not on the Ticket object directly. You have to go to the thread then the thread entries to the internal note that has the linkage recorded in the content itself (unfortunately no FK or anything - that's where 2.0 will shine! FKs everywhere).

Cheers.