We have configured Queue Conditions to present conditional formatting (background color of row is orange).
Works great on a desktop browser
Doesn't work at all on a mobile.... unless caching on the mobile somehow (we see other changes, but not this one).
Known problem?
Queue > Conditions > field value > background color > orange
Server Information
osTicket Version v1.18.3 (2570d69) — Up to date
Web Server Software Apache
MySQL Version 8.0.45
PHP Version 8.2.30
PHP Extensions
gdlib Used for image manipulation and PDF printing
iconv Useful for email processing
imap Useful for email processing
ctype Required for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
zip Used for ticket and task exporting
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone UTC
Database Information and Usage
Schema machineshop_kkmo1 (localhost)
Schema Signature 5fb92bef17f3b603659e024c01cc7a59
Space Used 1153.22 MiB
Space for Attachments 1109.52 MiB
Timezone UTC