How is the insertion into the ost__search table carried out? I have checked and found that although a ticket has been created, there is no information in the ost_search table to search for.
version osticket: v1.18.1 (0375576)
cuongduong
It’s complicated. Data is indexed in the search table for faster searching. The search interface hooks to the signals and once the model.updated signal is triggered the search backend captures that and updates the table with the needed data.
Cheers.
