Problem with Session expiration on Linux

AR84

We are experiencing issues with the session expiration on Linux (Chromium and Firefox Browser).

This issue shows after upgrading from 1.18.2 to 1.18.3

Our setup is the following:

Is there any known issues about it?

On MacOS using Safari this issues does not show, so seems to be related to the Linux based system (at least what we tested so far). The Agent Session Timeout is unchanged at 0 within the settings.

KevinTheJedi

AR84

We did have issues with User/Agent session timeouts not allowing you to log back in but that was addressed with this revert:

https://github.com/osTicket/osTicket/commit/c3819e4d21b8fcd4073713a9485a9057b82b89fc

You haven't really explained your issue well so idk if you are talking about it expiring too quick or expiring and not letting you log back in, etc.

Cheers.

AR84

KevinTheJedi
Thanks for your reply.

Our issue is related to the Agent session timeout. Once you are logged out, it is no problem to log back in.
Below you find a screenshot from my colleague.
It seems that there is a Secure attribute missing which is why the Session Cookie is not being used.

KevinTheJedi

AR84

We only set that to None when you allow iFrames. If you don’t allow iFrames it should be set to Strict.

Cheers.