Plugin Priority Icons

MarkusMichalski

I built a small plugin that replaces the plain-text priority labels (Emergency, High, Normal, Low) with color-coded visual icons in the Staff Control Panel. It makes it much easier to scan ticket lists at a glance.

What it does:

Replaces priority text with colored circle/badge/dot icons
Adds a subtle background tint to the priority table cells
Pulsing animation for Emergency tickets
CSS-only tooltips on hover
Works with PJAX navigation (no page reload needed)
Supports both English and German priority names out of the box
Fully configurable colors and icon styles via Admin Panel

You can get it here, if you interested: https://github.com/markus-michalski/osticket-priority-icons

KevinTheJedi

MarkusMichalski

Thank you for sharing. Just to note we only allow one post about your plugin and it must be a legit osTicket installable plugin hosted on GitHub. You checked all those boxes so you’re good. Any further posts, communication, support, etc. will now be through your repo on GitHub as this forum is for core osTicket and core osTicket plugins only.

Cheers.