I have read the existing posts about the cron but I cant get it to work and neither can my hosting company.
basically, my OST setup is not automatically collecting emails until I log back in and trigger it by doing something as an Agent, then it collects all new emails.
I need to set a cron to run every 30 minutes or so to collect any new messages from customers.
My host programmed this:
/usr/bin/wget -q -O /dev/null --user-agent="<APIKEY>" https://myosticketinstalltion.co.uk/helpdesk/api/cron.php
This doesnt work.
Can anyone help spell out to me what I need to enter onto the cron job to make this work?
Thank you in advance.
Ross
