So, I have an OsTicket installation with LDAP authentication (Plugin version 0.6.2). Agent logins work well, but for some users, something strange happens:
The user tries to log in.
OsTicket returns to the login page with no error message.
As an admin with debug logs enabled, I see the user's login as successful.
Most of the time, if the user keeps trying to log in, it eventually works, but sometimes it doesn't, and the user can't access the system.
I saw this thread (https://forum.osticket.com/d/106376-login-issue-for-users-on-v1182/17
) and thought it might be a related problem, but I have no idea at all. Does anyone have any idea what is happening and how to solve it?
Below are my configs (they are in Portuguese, but I think that won't be a problem):
