chunheng @KevinTheJedi Additional details:
chunheng
You’re having SMTP issues apparently. What’s your outgoing mail setup look like?
Cheers.
Email provider: Google Workspace, mailer address linked to the company paid Google email domain. Authentication is: Email's Application Password. I am slacking on OAuth2 setup since it works most of the time.
You really need to fix that and switch to OAuth2 ASAP. It’s super easy to setup and we have a guide on it. Although if it’s working in other cases then I’m confused as to why you are getting that error. The error you posted earlier is saying that it’s trying to send an email but it’s erroring out because the connection is false instead of a real connection.
false