OAuth - Microsoft Token not refreshed

binaldave028

I have configure Oauth2 - Microsoft Account in remote mail box for fetching incoming email but access token was expired in 1 hr 20 mins and after that it is not generated automatically. I checked cron is also running properly. Have i need to change anything from code side?

Below is the details of version:

Server Information
osTicket Version v1.18.1 (0375576) — v1.18.2 is available
Web Server Software Apache/2.4.46 (Win64) OpenSSL/1.1.1g PHP/8.2.13
MySQL Version 5.7.31
PHP Version 8.2.13

Oauth2 Client - 0.6(latest version)

KevinTheJedi

binaldave028

Upgrade to v1.18.2.
Download and install the latest version of the OAuth2 plugin from our website. The version won’t change but the code may be updated.
Follow the latest guide (including the instructions listed in the ATTENTION notice at the top of the page) - https://docs.osticket.com/en/latest/OAuth2/Microsoft%20Authorization%20Guide.html

Cheers.

binaldave028

Just to confirm, is it necessary to upgrade to version 1.18.2? The OAuth plugin I installed alreday supported version 1.18.1.

KevinTheJedi

binaldave028

Yes, it’s needed for various updates to the main codebase. You must also install the latest plugin as it contains patches as well.

Cheers.