levantar ticket desde máquinas de usuarios

GonzaBarajas

buenas tardes, un saludo ¿cómo se ingresa al sistema de tickets desde otra máquina? con el link que da por default no se puede, Gracias y quedo atento.

KevinTheJedi

GonzaBarajas

If you mean that you cannot access your URL from outside the host machine then this is outside the scope of the software. This is at the server/network level. You'll need to contact your IT department and/or host for further assistance.

Cheers.

GonzaBarajas

KevinTheJedi
hola, buenas tardes, agradezco tu amable respuesta. saludos

GonzaBarajas

KevinTheJedi

otra pregunta ¿la ruta que me da por default en la configuración es con la que debería de entrar fuera del hoste verdad? gracias

KevinTheJedi

GonzaBarajas

It depends. Sometimes people use localhost during install which is only available to the local webserver. Other times people use the IP or host name. Regardless, it depends on how you set it up. In production setups you’d have a static public IP for the webserver then you register a domain name and create DNS records to point the registered domain to the IP. But again, this is all how you want to set it up. There are many guides online that go over how to configure a public website. They go over the steps in great detail and some even have images and videos.

Cheers.