hi,
Each time I try to hover an entry in logs or try to open a ticket, it will display a window that displays the home page.
In developer Console in Chrome I have no errors in network.
I use NGINX to reverse proxy, this is my config
`server {
listen 80;
server_name helpdesk.;
return 301 https://$host$request_uri;
}
`server {
listen 443 ssl;
listen [::]:443 ssl;
server_name helpdesk.;
ssl_certificate /etc/letsencrypt/live//fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live//privkey.pem;
ssl_trusted_certificate /etc/letsencrypt/live//chain.pem;
# resolver 8.8.8.8 8.8.4.4 valid=300s;
# Consider specifying your internal DNS resolver(s) here, e.g.:
# resolver 192.168.1.1 valid=300s;
resolver_timeout 5s;
root /var/www/html/osticket;
index index.php index.html index.htm;
access_log /var/log/nginx/access.log;
error_log /var/log/nginx/error.log;
client_max_body_size 50M;
client_body_buffer_size 10M;
client_header_buffer_size 8k;
large_client_header_buffers 4 8k;
client_body_timeout 12;
client_header_timeout 12;
keepalive_timeout 15;
send_timeout 10;
gzip on;
gzip_comp_level 2;
gzip_min_length 1000;
gzip_proxied expired no-cache no-store private auth;
gzip_types text/plain application/javascript application/json text/xml text/css application/xml application/rss+xml application/atom+xml image/svg+xml;
location / {
try_files $uri $uri/ /index.php?$query_string;
}
# Block access to hidden files (dotfiles)
location ~ /\. {
deny all;
return 404;
}
# Block access to sensitive osTicket directories
location ~ /(include|setup)/ {
deny all;
return 404;
}
# Handle PHP files in /scp/ correctly (MUST be above /scp/ block)
location ~ ^/scp/.*\.php$ {
include snippets/fastcgi-php.conf;
expires off;
fastcgi_split_path_info ^(.+\.php)(/.+)$;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
fastcgi_pass unix:/run/php/php8.3-fpm.sock;
}
# Handle /scp/ requests (non-PHP)
location /scp/ {
try_files $uri $uri/ /scp/index.php?$query_string;
}
# API path_info
location ~ ^/api(/[^?]*) {
set $path_info $1;
}
# API tickets/tasks
location ~ ^/api/(?:tickets|tasks).*$ {
try_files $uri $uri/ /api/http.php?$query_string;
}
# Pass all other PHP scripts to FastCGI
location ~ \.php$ {
include snippets/fastcgi-php.conf;
root /var/www/html/osticket;
expires off;
fastcgi_split_path_info ^(.+\.php)(/.+)$;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
fastcgi_pass unix:/run/php/php8.3-fpm.sock;
}
# Allow AJAX PHP file in /scp
location = /scp/ajax.php {
include snippets/fastcgi-php.conf;
fastcgi_pass unix:/run/php/php8.3-fpm.sock;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
}
# Allow AJAX PHP file in /include
location = /include/ajax.php {
include snippets/fastcgi-php.conf;
root /var/www/html/osticket;
fastcgi_pass unix:/run/php/php8.3-fpm.sock;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
}
# Block all other access to /include
location ~ ^/include/ {
deny all;
return 404;
}
}`
