Tickets not load and broken menus

HarryM

Hi all,
Suddenly all my tickets aren't showing and the menu structure around the tickets/queues are broken and overlapping. I was making some changes to some users and orgs when it all kind of ground to a halt. I'm sensing something DB related, but I'm at a a loss as I'm still in the process of setting up osTicket and I'm not super savvy with Web stuff.

Same for all agents and regardless of browser/OS etc. Was fine, then it wasn't. Spiceworks goes offline next week so really need this working again...

1.18.2
PHP 8.2

Any ideas where to start looking please?

KevinTheJedi

HarryM

Simply check all possible logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

Cheers.

ntozier

If you find any errors in the various logs, please post them here.

You also might try clearing your cache and cookies.