I would like to ask about Task Osticket of Ubuntu

rungrojh

I would like to ask about Task Osticket. When typing data in Thai, it will display like this --> ..... But if you type English characters first, only English characters will be displayed. I would like to know how to fix this problem of Ubuntu.

KevinTheJedi

rungrojh

You will need to provide a screenshot of Admin Panel > Dashboard > Information. You will also need to share exact steps to replicate.

Cheers.

rungrojh

KevinTheJedi

rungrojh

Ah, that’s simply the Text Overflow option for the Column. Go to Admin Panel > Settings > Tickets > Queues, click a queue, click the Columns tab, click Config next to the Subject column, set the Text Overflow dropdown to Wrap Lines, click Save, and repeat for each queue.

Cheers.

rungrojh

KevinTheJedi
I mean in the Task section, not the Ticket.

rungrojh

KevinTheJedi

rungrojh

KevinTheJedi
Not have Task.

KevinTheJedi

rungrojh

Correct, for Task you’ll have to modify the codebase.

Cheers.

rungrojh

KevinTheJedi
Pls. How to change ?

KevinTheJedi

rungrojh

You will need to modify the codebase yourself. When modifying the codebase you are always on your own as you are deviating from core. The code is open source and publicly available on Github. Github has a great search tool and even a code tree/glossary that aids in navigating the code. You will proceed at your own risk. Good luck!

Cheers.