Add/import agent via cli

jhartlov

What is the proper context to add or import an agent via cli?

KevinTheJedi

Run the following in your cli to get context on the command:

/path/to/php /path/to/osticket/manage.php agent help

Cheers.

jhartlov

Kevin,

Thanks!!! I am seeing some errors. Certainly something that I am doing wrong. Here’s what I am seeing:

root@:/var/www/osTicket/upload# php manage.php agent list
1 - xxxxxxxxxxx xxxx@xxxx.com
2 - xxxxxxxxxxx xxx@xxx.com
PHP Fatal error: Uncaught TypeError: fclose(): Argument #1 ($stream) must be of type resource, null given in /var/www/osTicket/upload/include/cli/modules/agent.php:154
Stack trace:
#0 /var/www/osTicket/upload/include/cli/modules/agent.php(154): fclose()
#1 /var/www/osTicket/upload/include/class.cli.php(240): AgentManager->run()
#2 /var/www/osTicket/upload/manage.php(72): Module->run()
#3 /var/www/osTicket/upload/include/class.cli.php(240): Manager->run()
#4 /var/www/osTicket/upload/manage.php(81): Module->run()
#5 {main}
thrown in /var/www/osTicket/upload/include/cli/modules/agent.php on line 154
root@:/var/www/osTicket/upload#

KevinTheJedi

jhartlov

We admittedly haven't touched the agent/user importer CLI tools in years. It appears to have listed the correct results though; just errored out at the end which is no biggie.

Cheers.

jhartlov

Thanks a bunch! I think I was thinking that my syntax was wrong because of the errors. I’ll try a bunch of stuff, see what works and ignore the errors! Thanks for your help!