Hey,
I know that we can pre-select a Help Topic by adding the following parameter to the URL: domain/open.php?topicId=17
But is it possible to go further and select other items in the form such as custom fields?
Hey,
I know that we can pre-select a Help Topic by adding the following parameter to the URL: domain/open.php?topicId=17
But is it possible to go further and select other items in the form such as custom fields?
No, other field names are hashed to prevent bots/bad actors from generating Ticket requests, etc.
Cheers.