Basic informations:
We're using osTicket v1.18.1 with two plugins:

Help Desk Audit ver. 0.1
Oauth2 Client ver. 0.6
It's hosted on home.pl hosting and deployed using "autoinstaller".

Issue:
After we update queue osTicket is stuck on loading and won't stop loading until refresh of page.
Does anyone faced similar issue?
Is there a way to fix it?

    warszawa

    1. Upgrade to v1.18.2 and retest.
    2. Check all logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

    Cheers.

      Write a Reply...