Hi,
We are currently running OSTicket and have the updated LDAP authentication plugin. Some of our users get an error of "Access Denied" when trying to log in. Out of 100+ users, only about 8 of them have this issue.
When we looked at the database, some of these users had their passwords set to NULL.
I am wondering why this would happen, and what we can do to resolve it. I've attacked an imagine showing an example of this.
