Convert ticket response to faq article

niwed87

Hello,
I am using os ticket to manage support question.
Is there a way to convert a ticket response to a FAQ article?

Thanks.

KevinTheJedi

Currently you must copy the response content, go to the FAQ section, create an FAQ, paste the content, and format to your liking. There is no quick button to press or anything like that.

Reference

https://docs.osticket.com/en/latest/Agent/Knowledgebase/Knowledgebase.html#add-faq-to-category-of-the-knowledge-base

Cheers.