Edit include/ost-config.php and add something like this
define('ROOT_PATH', '/support');
where '/support' is the URL path of your installation. For instance http://mycompany.tld/support. It might also be a simple '/'. Please note that you won't need to include '/scp'.
Thank you Jared, this works out!What I did was disabling the code:#if(!strcasecmp(basename($_SERVER),basename(__FILE__)) || !defined('ROOT_PATH')) die('kwaheri rafiki!');Directly after this, put the code:define('ROOT_PATH','/helpdesk_test173');
