Enable Innodb on linux

itsystems

Hi,
My OSTicket got very slow, i think is required to work on the DB. ¿How do i improve the performance? Thanks.

KevinTheJedi

Not necessarily. What’s the server specs? What’s the size of the database? Have you monitored the running services when the slowness happens? It could be the web server or PHP-FPM, etc.

Cheers.

itsystems

KevinTheJedi The server has RAM 4 GB, and dual core processor. It is a Ubuntu virtual machine. Some day ago was fast, but suddenly got slow. How do i do to debug the web server?

KevinTheJedi

itsystems

That’s outside the scope of the software and depends on your environment. Since it’s a VM it might be bottlenecked at the host machine, by the virtualization software, etc. There will be many factors to debug to find the true culprit. For monitoring services on the server you can use something like top. For MySQL there are many tools to track performance like MySQL Workbench.

Cheers.

itsystems

KevinTheJedi I deleted the E.U.A vacation schedule and it worked!