Delete or Deactivate emails Template

tecnointerd

Hola no he encontrado la forma de borra, desactivar las plantillas por defecto.
He creado otro set de plantillas para usarlas pero ambas dicen que estan en uso. Deseo desactiva la de arriba y quedarme solo con la nueva de abajo.

Hi, I haven't found a way to delete or disable the default templates.
I've created another set of templates to use but both say they're in use. I want to disable the one above and just keep the new one below.!

KevinTheJedi

tecnointerd

You can see that it's In-Use so it cannot be deleted. You will need to remove the Template Set from every Department it's attached to and then you'll be able to delete it. You'll see the "En uso" gets set to "No" when it's ready.

Cheers.

tecnointerd

KevinTheJedi
Ohhh thanks, let me check this!