Change Length of Subject Line

rsclmumbai

Hello,

Many times, when creating a new ticket, I have subject line text as long as 150 characters.

Where & what can I change in the source code to allow more characters in the subject line? I did a bit digging around but could not find the file & location of the code to change.

Please help!

Thanks

KevinTheJedi

rsclmumbai Admin Panel > Manage > Forms > Ticket Details Form > Issue Summary > Config > Max Length

rsclmumbai

Thanks @KevinTheJedi

Having worked with OST for 8+ yrs I find myself stupid for not checking this within the given options. My apologies for wasting your time for something so simple.

Thanks a ton!!!

KevinTheJedi

rsclmumbai

Don’t beat yourself up! It happens; even to me!

Cheers.

rsclmumbai

KevinTheJedi 🙂