Microsoft Oauth2 redirects to start page without logging in

Xeon12567687

Hi there,

@KevinTheJedi I installed it all new today from the official website... same error, probably you are willing to help me now.

I need some help troubleshooting with the OAuth2 Plugin. I ve installed everything (in my eyes) correctly. The issue is that when I try to login via the Azure Button the microsoft login window pops up, I enter e-mail and password and then I am redirected but without being logged in.

I've looked up the other posts in this forum trying the exact things but unfortunatly nothing helped.

My platform is:

Windows Server and IIS
PHP
MYSQL

Here are some screenshots of the config:

I downloaded the cacert.pem end enabled curl in the php.ini. And when I look into entra all seems to be correct. The login protocol is saying successfull login.

FYI: The Installation of the osticket and the plugins is completely new.

I hope for any suggestions. With best regards:
Xeon

KevinTheJedi

Xeon12567687

It still looks like you have mods installed. That does not look like core osTicket; still looks like the modded one. All I can say is triple check the plugin information and ensure it matches the information from entra. Also go back through the documentation and follow it “to the t”.

Cheers.

Xeon12567687

@KevinTheJedi this works correct until the redirect happens. my entra is telling me login success...

I checked the entries multiple times it is all correct. The question ist can I log somehow what happens in between the code from Microsoft Authenticator APP and the redirect to the Home of OSticket without logged in...

just for you:
it is not modded, i got it from here:
https://osticket.com/download/

I just installed the german language pack, also from your source. But I can switch this to original us language for now if this fits better for you.

KevinTheJedi

Xeon12567687

Dude.. I’m not dumb. That is not core osTicket. Our system tabs are not orange like that, etc.

If it’s redirecting without login then something isn’t configured correctly or email isn’t matching.

Cheers.