Hello!
I want (and might make) a feature where Tasks (or tickets) have Subtasks. When you create a Task, there should be an Auto-Assigner feature or something similar (maybe through a template feature or something) where it creates subtasks and assigns them to the correct agent.
Any info about why this feature hasn't been created already, any context behind it, etc. would be appreciated. I saw some discussion earlier that was somewhat about this, where the idea was thrown out.
And is there someone that has created a mod, for instance, which does this same thing for tasks or tickets?
I could use any info. Thank you!
