Hey guys I got a db Error #1054
what I did before:
I added a new List with drop down information.
I added the list to the formular where users open a new ticket.
I tested it by creating a new ticket.
With creating the ticket I already got the error. Since then I have no more tickets in my open tickets dashboard or any other ticket dashboards.
This is the error message:
[INSERT INTO ost_ticket__cdata SET priority=2, ticket_id= 12 ON DUPLICATE KEY UPDATE priority=2]
Unknown column 'priority' in 'field list'<br /> <br />
---- Ablaufverfolgung ----<br />
DB Error #1054
#0 C:\inetpub\wwwroot\osTicket\upload\include\mysqli.php(234): osTicket->logDBError()<br />
#1 C:\inetpub\wwwroot\osTicket\upload\include\class.dynamic_forms.php(389): db_query()<br />
#2 C:\inetpub\wwwroot\osTicket\upload\include\class.dynamic_forms.php(400): DynamicForm::updateDynamicDataView()<br />
#3 C:\inetpub\wwwroot\osTicket\upload\include\class.signal.php(98): DynamicForm::updateDynamicFormEntryAnswer()<br />
#4 C:\inetpub\wwwroot\osTicket\upload\include\class.orm.php(680): Signal::send()<br />
#5 C:\inetpub\wwwroot\osTicket\upload\include\class.dynamic_forms.php(1535): VerySimpleModel->save()<br />
#6 C:\inetpub\wwwroot\osTicket\upload\include\class.dynamic_forms.php(1377): DynamicFormEntryAnswer->save()<br />
#7 C:\inetpub\wwwroot\osTicket\upload\include\class.dynamic_forms.php(1316): DynamicFormEntry->saveAnswers()<br />
#8 C:\inetpub\wwwroot\osTicket\upload\include\class.ticket.php(4454): DynamicFormEntry->save()<br />
#9 C:\inetpub\wwwroot\osTicket\upload\open.php(52): Ticket::create()<br />
#10 {main}
some more information:
Any ideas how I can resolve this issue?
What I've already tried:
removed the custom list from the formular and deleted it.
