How do I add it?

/home/attachments

home/public_html/needhelp/attachments/

public_html/needhelp/attachments/

I have tried every way I can think of and am not getting it :( Just says it is invalid

It is set to 777

osTicket 1.7 does not store files in a folder anymore, it stores them in the database. So I'm not sure why you would be playing with an attachment folder.

osTicket 1.7 does not store files in a folder anymore, it stores them in the database. So I'm not sure why you would be playing with an attachment folder.

Because it was what was uploaded through Hostgator's Fantastico last week, that is why.

Having read the forum here and looking at the downloads, I saw it was old and deleted it and added a new version instead.

Thanks anyway

The thread can be deleted now

Okies. Glad that you got things worked out.

Btw We don't generally delete threads, unless they are spam. Closing thread.

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