Bulk delete/close tickets

itdave

Hello,

I am looking for some help/advise on bulk deleting/closing tickets.

I currently have a department on osTicket that has over 20,000 open tickets that I need to either bulk close or bulk delete. Does anyone know a quick way of doing this other than selecting 50 at a time and deleting?

Thank you in advance for your responses.

KevinTheJedi

itdave

You can either go to a User and delete the User with all Tickets or do what you said and do a search or go to a queue and select all delete until all are deleted.

Cheers.

itdave

Deleting the user worked.... thank you.