New OAuth2 plugin

TomBoston

In setting up a new osTicket system I, too, am receiving the following OAuth2 error message: " array ( 'code' => 'Gone', 'message' => 'The API version \'V2\' has been deprecated.', )"

How can we find out when the new OAuth2 plugin will be available for download?

Thanks!

KevinTheJedi

TomBoston

Literally just made a post about it:

https://forum.osticket.com/d/105728-ms-oauth2-error-the-api-version-v2-has-been-depreciated/242

Cheers.

TomBoston

Incredible timing!

I've started over from scratch with a new email config, the new code base files, and the new plugin. I am able to authenticate with M365 and I do receive a token, but not able to save the config, receiving this message:

KevinTheJedi

TomBoston

Likely used the wrong account to authorize. Login in incognito window, delete existing token, resubmit popup, login as the email you are configuring in osTicket, and retest. If still not working you either didn't update the scopes I mentioned in my post, or you didn't add appropriate API Permissions in the app registration in MS, or IMAP may not be enabled for the mailbox in MS.

Cheers.

TomBoston

Issue solved.

Turns out our organization disables IMAP by default for new mailboxes in M365.

After enabling IMAP, deleting the plugin, reinstalling it, and creating a new mail config in osTicket, everything worked.

Many thanks!