SMTP configurado y funcionando, pero no disponible en el MTA

zeroworking

SMTP configurado con cuenta MS365 usando el pluggin Oauth2
Prueba de diagnostico envia email pero llega en formato MIME
Configuracion > Email > MTA no muestra disponible el SMTP configurado

KevinTheJedi

zeroworking

What is the Name of the email in osTicket? Does it contain any non-English characters and/or any special characters?

Cheers.

zeroworking

KevinTheJedi la direccion de correo es mesadeayuda[at]domain

KevinTheJedi

zeroworking

No, what’s the Email Name in osTicket?

Cheers.

KevinTheJedi

zeroworking

Okay, that looks good. I deleted the photo for security.

I just realized that you don’t have an OAuth2 token for the email so it will not connect. Login to osTicket in an incognito window, go to the email, go to the SMTP tab, click the Config button next to Authentication, submit the popup, when it brings you to Microsoft to authenticate login as the email you are configuring in osTicket, accept the permissions, and it should bring you back to osTicket with a success banner. To confirm you have a token click Config again and you should see a Token tab displaying the token expiration date, etc.

Cheers.

zeroworking

Finalmente tuve que hablar con un ingeniero de Microsoft. Mi problema con el SMTP se debía a que estaba habilitada la autenticación multifactor para todas las cuentas por defecto. Ya quedo resuelto. Muchas gracias.,