I add a same ticket with its tasks every day. Can I use an automated task to copy or re-use it every time instead of adding it manually?
Abdelfatah-Hamid
We do not have such a feature at this time. It was started a while ago by a previous employee but it was never completed before their departure. The feature is now slated for post-v2.0 release so stay tuned!
Cheers.
Have you considered using canned responses?
