Hello i want to ask something, i just clone the server and database to another server ip, but when i access the ip new server, osticket doesnt show up, just 500. pls help. the same config.
rzmkbr
Check your logs for any related errors.
Cheers.
You haven't really given us much information to go on here. Have you read the posting guidelines? https://forum.osticket.com/d/89131-please-read-before-requesting-assistance
Also Kevin is correct that you would want to look at your Apache error logs to find out what errors are being logged.
