When adding a user, after completing the form and clicking add user, the screen continuously displays "Loading". After 5 minutes of waiting, Esc exits "Loading" and the user is found to be added.
Thoughts on where to look?
TAS
Check your various logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.