Use external SMTP server instead of localhost

nitinm

We have an external SMTP server which I would like to use for sending emails. How do I integrate with that? php.ini only allows to set SMTP server with port and no user authentication for sending emails. Our externally hosted SMTP server requires authentication for sending emails.

In Emails --> Settings the Default MTA is set to "None: Use PHP Mail Function". This does not allow specifying an externally hosted SMTP server for sending emails.

KevinTheJedi

nitinm

You need to add the email as a System Email, then configure SMTP, then set your system defaults and department defaults. Here is the relevant documentation:

https://docs.osticket.com/en/latest/Admin/Emails/Emails.html

Note:
You can ignore the Remote Mailbox (fetching) information if you don't want to fetch emails to create Tickets; just focus on the Outgoing (SMTP) information.

Cheers.

Daedalus01

Admin -> Emails -> Settings. Under Outgoing Email, you can change the Default MTA. You must first set up the settings under the Email tab. In that, it will allow you to specify the host/settings/user/pass of your server.

nitinm

KevinTheJedi Thanks Kevin. Much appreciated!!!