The descriptions are not visible in the ticket details

Emir

Dear Sir/Madam,

After upgrading the system to the latest version, I can no longer see descriptions in the ticket details. The problem occurs with both old and new tickets.

If I go to edit that part of the ticket, the content of the ticket is visible.

Thank you in advance for your help.

Best regards,

Example 1

Example 2

KevinTheJedi

Emir

You will simply need to check all possible logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

Cheers.