Google Analytics for KB articles

ItEm

Hi,

What file do I have to edit if I want Google Analytics to track views just on Knowledge Base articles?

Please, can you help me out?

Thanks in advance!

KevinTheJedi

You can edit the FAQ itself and add a hidden tag or something -or- modify the codebase. If you modify the codebase you will be on your own as you are deviating from core. You will proceed at your own risk. Good luck!

Cheers.

ItEm

KevinTheJedi Hi, and thanks for replying.

Your solution means I would have to add the GA tag to every article, which is not so practical. I wonder if the KB or the articles have a header or a footer file so I can add the GA tag there.

Are there such things?

Thanks!

KevinTheJedi

ItEm

Yea they have main files then template files get included within them. You can search the code on GitHub:

https://github.com/osTicket/osTicket

As stated earlier, when modifying the codebase you are always on your own as you are deviating from core. You will proceed at your own risk. Good luck!

Cheers.