smtp con gmail

otobon

Hola, no estoy pudiendo enviar correos de respuesta a los usuarios:

en nombre de host estoy usando smtp.google.com

esto con el puerto 465
Could not open socket: stream_socket_client(): Unable to connect to ssl://smtp.google.com:465 (Connection timed out)

esto con el puerto 587
Could not open socket: stream_socket_client(): Unable to connect to tcp://smtp.google.com:587 (Connection timed out)

estoy haciendo la atenticacion OAuth2 - Google la cual conecta satisfactoriamente y me permite descargar los tickets desde el correo pero no me permite enviar

Vesión: v1.17.5 (7c20036) — Este día

Me podrian ayudar por favor?

KevinTheJedi

otobon

I suspect you are using a hosting provider, am I correct? If so, then I would bet your host has External SMTP disabled on your server. You should reach out to your hosting provider and ask them if they have External SMTP disabled for your server. If they do allow External SMTP then tell them you cannot connect to smtp.gmail.com on port 587 and they should be able to assist you.

If you are not using a shared host then you need to contact your server admin and have them look into the issue. It would appear the hostname and/or port is blocked within your network or something along those lines.

Cheers.

otobon

el dominio lo compre con godaddy y el alojamiento lo tiene google, ya lo agregue a osticket como aplicación de confianza, alguna otra cosa me pudiera hacer falta?

KevinTheJedi

otobon

Contact godaddy and ask them if your plan allows for External SMTP and if so ask them to turn it on.

Cheers.