osticket has WordPress CMS support

vnet

Hello osTicket community.

I was looking for a customer support solution, and found you here. I had a question that I couldn't solve: creating a professional customer support channel through tickets.

I have a page using CMS Wordpress which has a lot of support requests. Specifically, can osticket be installed and operated separately from this page?

The server I am using is Os Centos 7 with NGINX + PHP 8.2 web server

I hope the osticket developer and the community can advise and give me the most practical solution.

Best regards.

Toi Duy

KevinTheJedi

vnet

Of course. OsTicket can be installed on any server that meets the prerequisites. It doesn’t matter if there is another site running on the same server.

Cheers.

KevinTheJedi

vnet

Also, with osTicket, Tickets can be created via email fetching (using IMAP or POP3 protocols), email piping (locally or remotely), web portals (both Client Portal and Agent Panel), and the API.

Resources:

Email Fetching
- https://docs.osticket.com/en/latest/Admin/Emails/Emails.html
- https://docs.osticket.com/en/latest/Getting%20Started/POP3-IMAP%20Settings.html
Email Piping
- https://docs.osticket.com/en/latest/Getting%20Started/Email%20Piping.html
Client Portal
- https://docs.osticket.com/en/latest/User/Ticket/Open%20A%20Ticket.html
API
- https://docs.osticket.com/en/latest/Developer%20Documentation/API%20Docs.html
- https://docs.osticket.com/en/latest/Developer%20Documentation/API/Tickets.html

Cheers.