Featured Knowledge Base Articles missing from client page

Aunt-Leahs

Apologies if this is posted elsewhere. I did do a google search, and a native search here before posting.

For some reason, our client portal page seems to be missing the "Featured Knowledge Base Articles" from the bottom of the page. We DO have the links on the right side, however. It is not an issue of being logged in or not, the KB works otherwise.

Is there some code that is missing from the Landing Page, or some setting that I can't locate?

Here is an image of our current page:

Here is a view of the page which I think it should look like:

Thanks in advance everyone.

KevinTheJedi

Aunt-Leahs

You must simply make at least one or more of the Categories Featured to show that section on the Landing Page. Otherwise, if only FAQs themselves are Featured, they will appear in the sidebar.

Cheers.

Aunt-Leahs

I've been lurking here for a while as I build the help desk, and I can't believe that I got an answer from one of the most prolific helpers here. Thanks KevinTheJedi! Your advice worked a treat.