i am currently working on implementing a report in osTicket and could use some guidance. Specifically, I'm looking for help with creating a report outside of the dashboard section. I've explored the reporting module, but I'm unsure how to proceed with generating a custom report for ticket analytics. Any assistance or step-by-step instructions would be greatly appreciated.
Additional Information:
I'm using osTicket version [insert version number].
I've already accessed the reporting module but need help navigating further.
Screenshots or detailed instructions would be extremely helpful.