Hello, I have been trying to configurate ldap in order to authenticate my users from a central point.
When creating an instance I ran into multiple errors. Firstly these two (seem to show randomly, sometimes cannot replicate them reliably, tend to show more often if the whole form is filled out)
![](https://forum.osticket.com/assets/files/2024-06-10/1718043453-435680-osticket-admin-control-panel-google-chrome-10062024-17-33-16.png)
![](https://forum.osticket.com/assets/files/2024-06-10/1718043453-85853-bis023vsecz-google-chrome-10062024-19-54-14.png)
Then I was able to avoid these errors by simply filling out only the first two text boxes. The page shows a loading screen for about 20 seconds and then shows this.
![](https://forum.osticket.com/assets/files/2024-06-10/1718043452-901009-bis023vsecz-google-chrome-10062024-19-53-37.png)
Wirdly enough, when I close the page after this shows and log in again, the instance is saved, except it is completely empty so it doesnt actually work.
I am very confused as to why this is happening, any help is welcome.
Here is some info about my system.
![](https://forum.osticket.com/assets/files/2024-06-10/1718043453-259577-bis023vsecz-google-chrome-10062024-20-13-23.png)