Forgot Password Inquiry on End User Portal

sya

Hi, as per current situation, if user forgot password, user need to enter first or click sign in in order for the "Forgot My Password" to be appeared. However, is there any alternative way to display "Forgot My Password" without the needs to click "Sign In"?

KevinTheJedi

sya

No, they need to attempt a sign in first.

Cheers.

sya

Is there any way to make it display by default without the attempt? If require to change on the coding, may I know where is this located?

KevinTheJedi

sya

You'd definitely need to modify the codebase for that. You can search the code on GitHub for the user login template (note: agents have a different login template). GitHub has a fantastic Search Feature and even a cool (semi) new Code Navigation Feature.

Cheers.