Hi everyone,
I encountered an issue while trying to access the SCP - Agent page. The problem occurred when I changed the sorting options in the queue settings. Unfortunately, I am not sure how to proceed from here. Any help or guidance would be greatly appreciated.
Thank you!
Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /www/osticket/include/class.search.php:1168 Stack trace: #0 /www/osticket/include/class.search.php(1763): AdvancedSearchSelectionField->getSearchQ('includes', NULL, 'statusstate') #1 /www/osticket/include/class.queue.php(2042): TicketStateChoiceField->getSearchQ('includes', NULL, 'statusstate') #2 /www/osticket/include/class.queue.php(1992): QueueColumnCondition->getSearchQ(Object(QuerySet)) #3 /www/osticket/include/class.queue.php(2457): QueueColumnCondition->annotate(Object(QuerySet)) #4 /www/osticket/include/class.queue.php(928): QueueColumn->mangleQuery(Object(QuerySet), 'Ticket') #5 /www/osticket/scp/tickets.php(557): CustomQueue->getQuery(false, NULL) #6 /www/osticket/scp/index.php(17): require('/www/osticket/s...') #7 {main} thrown in /www/osticket/include/class.search.php on line 1168