New Ticket Issue Summary

glennbtn

I have installed 1.18.1 and set default department and help topic as we have 1 type mainly used. The problem is when the new ticket loads the Issue Summary field is not showing until we reselect the help topic even though we have a default set. Can anyone advise how I can make this show by default

Thanks

KevinTheJedi

glennbtn

You will need to provide more info. Maybe even some screenshots that are helpful. You will also need to post a screenshot of Admin Panel > Dashboard > Information.

Cheers.

glennbtn

Not to worry. Fixed it ID10T error LOL