when we try a wget or curl from the command line it comes back without error
This is the error in OSTicket:
"2603:1027:1:d8::4: Network is unreachable" implies it's trying an IPv6 address to reach it, which is probably why it's failing, but why would the plugin would be trying an IPv6 address when it's disabled server-wide?
The server itself IPv6 disabled in sysctl:
net.ipv6.conf.all.disable_ipv6 = 1
net.ipv6.conf.default.disable_ipv6 = 1
net.ipv6.conf.lo.disable_ipv6 = 1
Is there some apache/php/osticket/oauth config somewhere that we could disable this behaviour?
We've been looking at this and trying several things but nothing we've found searching the web has helped at all.
The guide we were originally following before we hit this snag was this one:
https://howtohelpdesk.com/how-to-setup-oauth-on-osticket-using-microsoft-365/
Any pointers would be much appreciated.