Integration with Snipe-IT

sharky5

Hello fellow osTicket users,
Has anyone been able to integrate this with Snipe-IT? I'd like to be able to have an asset be attached to a ticket and have a "Create Ticket" option in the Asset view of Snipe-IT. Any guidance or information on this for the best way to proceed would be greatly appreciated.

KevinTheJedi

sharky5

I'm not aware of any direct integration. As far as Ticket creation from another application goes, you can utilize the API or if the other application can generate an email you can utilize the Email Fetching/Piping functionality to create Tickets from emails.

References:

osTicket API
System Email
Email Fetching
Email Piping

Cheers.

ntozier

I havent looked into this very deeply but i would be interested if you found anything.