Hi, we need to make a new queue view with exclusion of two or three user/organization/name. Is it possible? Best Regard Andrea
andreaf-it
You can use something like the following criteria:
Cheers.
Hi Kevin, right but if need I to add multiple names?
You wouldn't be able to unfortunately. The best way is to have all excluded Users under one Organization and then set the Queue Criteria to User / Organization / Name > is not > [insert org name].
User / Organization / Name > is not > [insert org name]
KevinTheJedi oh no, I hoped that can add multiple organizations like as assigne field
Not at this time, no.
