I need to add new column to Task list view and i have already modified column header but i couldn't find the data for the created by user in ticket.

'assignee' => array(
'width' => '16%',
'heading' => __('Agent'),
),

20 days later

I think he is looking to widen the agent column. You can go into the admin area and under ticket queues you can adjust the width in there

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