Equipment Mod

poctob

Hi guys,

We've created a mod that allows to track equipment status along with the ticket. Features equipment status levels, tickets history for a particular item and tracking equipment open tickets.

This mod is in the pre-release alpha testing stage and it's not ready for production. If this is something that you may be interested in, please download and test:

https://github.com/poctob/OSTicketEquipment/releases(https://github.com/poctob/OSTicketEquipment/releases)

Log the bugs on the github or email me, my addres, screenshots and instructions are on the project's wiki page:

https://github.com/poctob/OSTicketEquipment/wiki(https://github.com/poctob/OSTicketEquipment/wiki)

Thanks

eric111

Hi guys,
We've created a mod that allows to track equipment status along with the ticket. Features equipment status levels, tickets history for a particular item and tracking equipment open tickets.
This mod is in the pre-release alpha testing stage and it's not ready for production. If this is something that you may be interested in, please download and test:
https://github.com/poctob/OSTicketEquipment/releases(https://github.com/poctob/OSTicketEquipment/releases)
Log the bugs on the github or email me, my addres is on the project's wiki page.
Thanks

Hi poctob,

Is this mod meant as a sort of CMDB?

Cheers, Eric

poctob

Hi poctob,
Is this mod meant as a sort of CMDB?
Cheers, Eric

Actually it was meant to track equipment status and trouble history. It doesn't have much to do with CM.

A trouble ticket can be optionally associated with a piece of equipment.

If you have a pool of 20 cars, you can see how many are fully operational and how many are down. Also you can view if one car have had the same reccuring problem several times. We'll be expanding Wiki section on the github in the next few days.