Hi there,
I have been using osTicket as a ticketing system software in my office, and I have heard about its Hall Pass feature that regulates access to specific areas of the system. However, I'm still unclear about how it works and the benefits it offers.
Could someone with experience using osTicket provide me with a guide on setting up the Hall Pass feature and how it helps monitor team members' activities and access levels? Also, are there any additional customization settings available for the Hall Pass feature that I should be aware of? Any help on this matter would be greatly appreciated.
Thank you in advance for your time and assistance.
ehallpass DOT pro
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